S 264 · in committee · significant
Improving Veterans’ Experience Act of 2025
- veterans
What this bill does
- Creates a new Veterans Experience Office in the VA to improve how veterans access benefits and services.
- Affects veterans and their beneficiaries who use VA programs and customer-facing services.
- Office operates through 2028, collecting data and requiring other VA offices to report on satisfaction metrics.
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Community Threads
Started by Cosponsor
- 01
How would a dedicated Veterans Experience Office differ from existing VA customer service improvements, and what metrics would show it's working?
- 02
What specific barriers to accessing VA benefits does this bill address, and how would data collection help remove them?
- 03
Since the office sunsets in 2028, what would need to happen for its improvements to become permanent across the VA?
Cosponsor writes these to seed civic discussion — they aren't user posts. Sign in to reply.
Sponsor · I-ME
Angus S. King Jr.
Citizen cosponsors
0
In Congress
1/ 100
Senators cosponsoring
Introduced 2025-01-28
Joining the bill
Legislative timeline
2025-01-28 · senate · IntroReferral
Read twice and referred to the Committee on Veterans' Affairs.
2025-01-28 · IntroReferral
Introduced in Senate
Citizen comments
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