S 2495 · in committee · significant
Keep Call Centers in America Act of 2025
- labor
What this bill does
- Requires businesses to offer U.S.-based human customer service agents and disclose agent location to consumers.
- Affects companies with call centers that relocate overseas or contract overseas customer service work.
- Penalizes ineligible businesses by blocking federal loans and grants for up to five years.
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Community Threads
Started by Cosponsor
- 01
How would requiring U.S.-based customer service agents affect operating costs for small businesses versus large corporations?
- 02
What evidence exists that customers actually prefer domestic call centers enough to influence their purchasing decisions?
- 03
Which industries would face the greatest compliance burden, and how might the five-year federal funding penalty impact their ability to compete?
Cosponsor writes these to seed civic discussion — they aren't user posts. Sign in to reply.
Sponsor · D-AZ
Ruben Gallego
Citizen cosponsors
0
In Congress
1/ 100
Senators cosponsoring
Introduced 2025-07-29
Joining the bill
Legislative timeline
2025-07-29 · senate · IntroReferral
Read twice and referred to the Committee on Commerce, Science, and Transportation.
2025-07-29 · IntroReferral
Introduced in Senate
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