HR 5992 · in committee · significant
Stuck On Hold Act
- veterans
- government reform
What this bill does
- The bill requires the VA to add automated systems that tell callers their expected wait time and offer callbacks.
- Veterans and others calling the Department of Veterans Affairs are affected by this requirement.
- The VA must issue guidance to reduce average wait times to 10 minutes or less with no specified implementation cost or deadline.
Generated by claude-haiku-4-5
Community Threads
Started by Cosponsor
- 01
How would automated wait-time estimates and callback options change your experience calling the VA compared to current phone systems?
- 02
What challenges might the VA face in meeting a 10-minute average wait-time target, and how realistic is that goal given current staffing?
- 03
Should the bill specify funding, implementation timelines, and penalties if the VA fails to achieve the 10-minute wait-time standard?
Cosponsor writes these to seed civic discussion — they aren't user posts. Sign in to reply.
Sponsor · R-CA-41
Ken Calvert
Citizen cosponsors
0
In Congress
8/ 435
House Reps cosponsoring
Introduced 2025-11-17
Joining the bill
Legislative timeline
2025-11-17 · house · Committee
Referred to the Subcommittee on Economic Opportunity.
2025-11-10 · house · IntroReferral
Referred to the House Committee on Veterans' Affairs.
2025-11-10 · IntroReferral
Introduced in House
2025-11-10 · IntroReferral
Introduced in House
Citizen comments
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